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Utility Assistance

Note: Electric Service Payment Assistance are programs that pay all or a portion of the electric service expenses of people whose electricity have been or are at risk of being shut off.  Also included are nonemergency programs.

DTE – Payment Assistance

800-477-4747 Toll Free  Customer Service

800-888-6886 TDD/TTY

DTE Energy
2000 Second Ave.
One Energy Plaza
Detroit, MI 48226.1203


Health Emergency Lifeline Programs

313-832-3300 Main

888-435-5655 Toll Free

313-832-3393 Fax

1726 Howard Ave.
Detroit, MI 48216


State Emergency Relief (SER) 

Contact: Michigan Department of Health and Human Services (DHHS)

Consumers Energy customers can now apply for SER online at MI Bridges.


THAW (The Heat and Warmth Fund)

313-226-9465 Main

800.866.THAW (8429) Toll Free

313.963.2777 Fax


Southwest Solutions


1700 Waterman St.
Detroit, MI 48209


Salvation Army

248.443.5500 Gas & Light Utility Bills


Wayne Metro Community Action Agency

Contact: 734.284-6999





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